71. What did you achieve in your last job?
Answer :Prepare a number of relevant examples and explain one (two or three if they’re punchy and going down well). Make sure you feature as the instigator, or the factor that made the difference. Examples must lead to significant organisational benefits; making money, saving money/time, improving quality, anticipating or creatively solving problems, winning/keeping customers, improving efficiency.
72. Give me some examples of how you have adapted your own communicating style to deal with different people and situations.
Answer :Prepare this as one of your strengths, as there’s not a single job that won’t benefit from good adaptive communication skills. Give examples of how you’ve been detailed and given written confirmation for people who need it. Give examples of how you verbally enthuse and inspire the people who respond to challenge and recognition. Think of other examples of adapting your style to suit the recipients. Give examples when you’ve had to be task-driven, process driven, people-driven, and how you change your style accordingly. A chance for you to truly shine.
73. What do you find difficult in work/life/relationships (etc)?
Answer :Pick a relatively irrelevant skill and say that you don’t find it as easy as you’d like, so you’re working on it (don’t just make this up - think about it and be truthful). Don’t own up to a weakness in an area that’s important to the role. As with the weaknesses question, you can state certain difficulties because they are actually quite acceptable, even commendable, they’d include: suffering fools gladly, giving up an impossible task, tolerating unkind behaviour like bullying, having to accept I can’t help certain big problems in the world, etc.
74. How do you plan and organise your work?
Answer :Planning and writing a plan is very important. I think how best to do things before I do them, if it’s unknown territory I’d take advice, learn from previous examples - why re-invent the wheel? I always prioritise, I manage my time, and I understand the difference between urgent and important. For very complex projects I’d produce quite a detailed schedule and plan review stages. I even plan time-slots for activities that aren’t in themselves organised, like thinking time, and being creative, solving problems, etc.
75. How many hours a week do you work/prefer to work?
Answer :It varies according to the situation. I plan and organise well, so unless there’s a crisis or unusual demand I try to finish at a sensible time so as to have some time for my family/social life/outside interests. It’s important to keep a good balance. I start earlier than most people - you can get a lot done before the phones start ringing. When the pressure’s on though I’m happy to work as long as it takes to get the job done. It’s not about the number of hours - it’s the quality of the work that you do; how productive you are.
76. Do you make mistakes?
Answer :Be honest. Yes of course on occasions, but I obviously try not to, and I always try to correct them and learn from them.
77. (Follow above question with) - Can you share your mistakes with others?
Answer :Absolutely I can - I get the guidance I need, and it may help prevent others from making the same mistake.
78. How to do measure your own effectiveness?
Answer :By the results that I achieve, and that I achieve them in the most positive way. If there isn’t an existing measure of this I’ll usually create one.
79. What personal goals do you have and how are you going about achieving them?
Answer :Prepare for this - be able to state your personal and career goals - keep them reasonable, achievable and balanced. Explain how you see the steps to reaching your aims. An important part of achieving progress is planning how to do it. Be able to demonstrate that you’ve thought and planned, but also show that you are flexible and adaptable, because it’s impossible to predict the future - the important thing is to learn and develop, and take advantage of opportunities as they come along.
80. What makes you mad?
Answer :Nothing really makes me mad - it’s not a good way to deal with anything. Certain things disappoint or upset me - rudeness, arrogance, spitefulness (pick any obvious nasty traits or behaviours, particularly behaviours that you believe your interviewer will personally dislike too.)